Client Feedback System
Organized and contextual comments - nothing gets lost in emails or messages
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Client Directory — all your clients organized at a glance
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Agency Control Center — manage your account, team and global settings
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Team & Projects — assign members and define roles per project
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Deliverables — create, version and organize every delivery by project
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Client Access Portal — invite clients with one click, zero friction
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Task Tracking — real-time statuses visible to the whole team
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Feedback & Traceability — in-context comments, full action history
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Calendar & Deadlines — share events, track deadlines and schedule meetings
Client Directory — all your clients organized at a glance
How It Works
Discover how Client Feedback System helps you manage projects professionally
How It Works
Discover how Client Feedback System helps you manage projects professionally
Comments associated with the specific deliverable
Client comments on the exact document/design. Team sees feedback with complete context, not lost in email.
Todo el historial de feedback en un solo lugar
No more searching for 'what did the client say about the logo' in emails from 2 weeks ago. Everything centralized and searchable.
Feedback with visual references and mockups
Client can attach reference images, make visual annotations, show examples of what they're looking for. Clearer communication than plain text.
Competitive Advantages
Why professional teams choose Aprolio's Client Feedback System
Zero feedback lost in emails
All feedback lives associated with the deliverable. No more 'where did they say about the logo color'.
Implement changes faster
Team sees exactly what the client requested, on which version, with what context. They don't need to ask for clarifications.
Entire team sees the same feedback
No more 'I didn't get that email'. Everyone sees client comments in real time.
Mark feedback as resolved
When you implement a change, you mark the comment as resolved. Client sees you addressed their request.
Complete history of requests
If client says 'I never asked for that', you show the exact comment with date. Objective record.
Identify demanding clients early
See which clients leave 50 comments per deliverable. Data to adjust scope or pricing for future projects.
Before vs After
How your way of working changes with Aprolio
Client sends feedback in email, some team members don't see it, information is lost
Comment in the system visible to everyone automatically - nothing is lost
Feedback from 2 weeks ago lost in email threads - impossible to find
Complete searchable history per deliverable - find any comment in seconds
Client says 'change the blue' without showing reference - total ambiguity
Client attaches reference image of exact blue shade they want - clarity
Don't know if you implemented all requested changes - risk of forgetting some
List of comments with checkboxes - mark resolved and ensure implementing all
Who Uses This Feature
Real stories from teams that transformed their way of working
"Before, designers lost hours searching for 'what did the client say about the header' in emails. Now everything is in the system associated with the design. We recover 3 hours weekly per designer."
"The system of marking comments as resolved is gold. I make sure we implement ALL client feedback. Before, we missed things and had to do extra review rounds."
"Client said 'I never asked for that'. I showed them their exact comment from 3 weeks ago requesting that change. Objective record that resolved the dispute instantly."
We answer your questions about Client Feedback System
Everything you need to know to make the most of this feature
How does the client leave feedback on a deliverable?
In their portal, the client sees the deliverable with a comments field. They write their feedback, optionally attach references, and submit. The team receives automatic notification of the new comment.
Does the entire team see client comments?
Yes, all team members assigned to the project see comments in real time. There's no risk of critical information only reaching one person via private email.
Can I respond to client comments?
Yes, there's a conversation thread per comment. Client leaves feedback, you respond with clarifications or confirmation you'll implement it, client can respond again if they need to clarify.
What happens when I implement the requested change?
You mark the comment as 'Resolved' with a click. This gives the client visibility that you addressed their request. You can also add a note on how you resolved it.
Can the client attach reference images to feedback?
Yes, when leaving a comment they can attach files (images, PDFs, links). This reduces ambiguity - instead of saying 'I want a lighter blue', they attach exact visual reference.
Can I search for historical client comments?
Yes, there's comment search by project or deliverable. Useful when client says 'a month ago I mentioned something about the footer' and you need to find the exact comment.
Are there notifications when the client leaves new feedback?
Yes, team members assigned to the project receive email and/or in-app notification when there's a new client comment. You don't need to manually check if there's new feedback.
Ready to transform your project management?
Join hundreds of agencies and teams already managing projects professionally with Aprolio.